Meet the Team

Andrew is a rare commodity these days – good with numbers AND with people. He is a Certified Payroll Professional and has literally grown up in the payroll industry. Andrew’s focus is ensuring that CPS maintains its dedication to service and technology. He constantly evaluates new products and services so we can provide the best experience possible to our clients. Andrew is active in the community and holds several board positions. He and his wife have one son and two fur babies that keep him company while he watches the Razorbacks and builds computers in his spare time.

You know when Betty Jo enters the room – once you’ve heard that laugh, you don’t forget it. Betty Jo loves people. A graduate of Hendrix College, her degree in Humanities shows not only in the importance she places on understanding each client’s needs, but also when she starts thinking outside the box. She has created a company that listens to and serves our clients as if they were our own family. Her orientation to service is not limited to CPS – she is active in her church, and supports many community causes including homeless assistance, organ donation and epilepsy awareness.

Rita has a passion for precision and excellence that is rarely seen these days. Whether she is preparing a tax return, sending a bank file, or chopping veggies for a stir fry, you can count on Rita to always give it 100%. She is continually building new client relationships, and her knowledge of client business is invaluable for the preparation and review of payroll tax filings. In her spare time, Rita enjoys spending time with her pets and working on home improvement projects.

Belinda leads the day-to-day operations that keep CPS running smoothly, focusing on streamlining processes, supporting the team, and ensuring clients have a seamless experience. Belinda is passionate about making work easier for clients while building a positive, productive environment for employees and values the strong relationships she builds with clients and the CPS team.

Outside the office, Belinda enjoys spending time outdoors with her family, reading, and cheering on her kids at their many sports events.

Lauren is an experienced human resources professional with a passion for helping people. She graduated with a Bachelor of Arts from the University of Central Arkansas. A true student of life, she is always looking for ways to grow and improve herself. She specializes in HRIS systems, data management, and process improvement. In her spare time, she is a music and comedy enthusiast who loves attending live shows and discovering new artists.

Warm, energetic, engaging – Vonda has never met a stranger! Her client service skills are out of this world, and her professional goal is to make each client happy and satisfied by going out of her way to go above and beyond their expectations. This goal carries on into all aspects of her life, as she does her best to make everyone feel special and loved by showing them concern and respect. In her spare time, Vonda enjoys singing, reading, and enjoying family and friends.

Greg grew up in Springfield, MO where he had childhood dreams of becoming a pro football player, pro golfer, or even a pro musician. Those dreams turned into hobbies including playing music, playing golf, and watching football. Of course, having attended the University of Arkansas, he’s a Razorbacks fan. “Love any Hogs games we can catch,” he said. When asked about his career, Greg said, “I never thought about working in the HR Industry before as I had been in the printing industry for years followed by owning my own company, but a recurring theme was technology and improving efficiencies for myself and for my clients. HR and payroll are tremendously dependent on streamlining the workforce for the company, the work itself, and the employees. I love helping my clients get to a point where things run smoothly without all of the headaches surrounding that process.”

Michele brings decades of experience in client service, leadership, and workforce solutions to her role at Complete Payroll Services. After nearly 30 years in the staffing industry, she now applies her people-first approach to helping businesses simplify payroll and HR. Michele is passionate about building lasting partnerships and enjoys helping business owners, CPAs, and advisors create win-win solutions.

Outside the office, she loves spending time with her family, traveling, and is happiest when she’s outdoors, near water, or planning her next beach trip.

Bill has always had a love for creating things both physically and digitally. The digital element has been apparent in his 20+ years of creating new ways to turn large amounts of confusing data into useful resources through his system data integration, analyses, leadership, and communication experiences. He graduated with a BBA in Accounting from the University of Central Arkansas. He has always felt that efficiency and detail come together with experience and knowledge which has created an eagerness to learn and experience as much as possible.

Time with family is the most important thing so the majority of his spare time revolves around the events, needs, and opportunities with his wife, children, and grandchildren.

People, processes, and systems” is Quanesha’s favorite saying. Quanesha is a result driven professional with extensive leadership experience. Quanesha is known for fostering a collaborative work environment and delivering high performance results by maximizing efficiency for her clients.

Passionate about learning and building strong client relationships, Quanesha is dedicated to bridging the gap between complex software solutions and user adoption, ensuring a seamless and satisfying experience for her clients. Her dedication to excellence and her proactive approach highlights her love for teaching new clients.

Outside of work, Quanesha enjoys cooking, especially experimenting with new twists on old recipes. She enjoys spending quality time with friends and family, exploring restaurants and spas during road trips, and getting lost in a good book.

Bright, driven, and service-oriented, Christine not only sets goals but consistently achieves them, often surpassing expectations before setting new ones. Her love of learning fuels a deep and ever-growing knowledge of payroll, as well as a strong desire to stay up to date on the latest trends, regulations, and best practices in the industry. Christine takes pride in helping clients navigate complex payroll challenges with clarity and confidence, ensuring their processes run smoothly and accurately. Even when she leaves the office, her energy doesn’t slow down—she cherishes time with her family, finds joy in experimenting with new recipes in the kitchen, escapes into a good book, and immerses herself in music whenever she can. Christine’s dedication, curiosity, and enthusiasm make her not only a trusted professional but also a valued friend and mentor to those around her.

A proud Scottish native, customer service comes naturally to Samantha. She has always loved payroll and was excited to join CPS after relocating to Little Rock. She finds the ever-evolving laws and regulations fascinating, enjoys keeping up with new publications, and takes pride in helping clients navigate payroll with accuracy and confidence. After traveling the world as a child, Samantha has made Little Rock home, where she enjoys gardening, reading, and, of course, spending time with her family and dogs.

Crystal is a Payroll Profession with 18+ years of Payroll experience. She has done Payroll for City Government, Healthcare, Education and more. She specializes in End-to-End payroll processing but enjoys all components of getting payroll completed. She has worked for Fortune 500 companies as well as smaller companies and believes that no task/job is too small when she is are dealing with someone’s livelihood. Crystal is very big on Customer Service and believes that it is her job to make sure her customers are given the utmost respect and attention they deserve. She desires to learn as much as she can about the Payroll Industry so that she is able to offer the best customer experience when she is on the job. She is very eager to help whenever and wherever she is needed. One of her favorite sayings is “Teamwork makes the dream work.”

When she is not at work, she enjoys supporting her children as they travel doing Elite Sports! She volunteers at various organizations when she finds time, and she also loves to shop and sleep!

Christina’s mother used to tell her that if she was only allotted so many words a day, she would use them up by 8 am. This dynamic and engaging attitude has served her well in the 10 plus years that she has spent in the HR/Payroll field. Her personality and experience allow her to connect and partner with clients quickly to make all their processes as smooth and as efficient as possible. It is her belief that efficiency and connection are the keys to happiness in the workplace. In her spare time, she is a voracious reader and can probably be found next to a TBR pile taller than her.